Distance Sales Contract

1.1. SELLER:

Title: Sinoz Kozmetik

Address: Vadi İstanbul Ayazağa Mah. Azerbaycan Cad. 2B Ofis Kat:8

Phone: 0212 550 15 15

E-Mail: bilgi@sinoz.com.tr

Customer Service Phone: 0212 550 15 15

Mersis Number: 0771034980700001


Name/Last Name/Title

Address :




This contract is to Sinoz.com.tr determine the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer No 6502 concerning the sale and delivery of the product whose qualifications and sales price are specified below, in which the PURCHASER made an order in electronic form on website.


3.1- Name, quantity, VAT, sales price, payment type and basic qualities of the contract goods or services Product Name and Basic Qualities Quantity Payment Type

3.2- Payment Form: Credit Card Payment (Single Shot)

• In the section above, you will find information on how many installments the bank will be charged for.

• By arranging your bank's campaigns, you can apply an installment name higher than the installment name you choose and offer services such as installment transfer. Such campaigns are at the discretion of your bank and are informed about the campaigns on our pages if it is in the knowledge of our company.

• Your credit card summary will be reflected by your bank by dividing the order total by installment name from the credit card date of your credit card. The Bank may not distribute the installment amounts equally, taking

3.3- On the other hand, due to the fact that futures sales are made only with bank credit cards, the PURCHASER will also confirm the relevant interest rates and the information about the default interest on the bank and that the provisions related to interest and default interest in accordance with the applicable legislative provisions are subject to the credit card contract between the Bank and the PURCHASER declare and undertake that it will be implemented within the scope of.

Return Conditions:

A) Credit Card Return Procedure

The refund procedure to the credit card is as follows when the purchaser uses the withdrawal right or if the product subject to the order can’t be procured for various reasons or if the refund decision is made by the decision of the referee and if the purchase is made by credit card and by installment:

If the BUYER purchases the product with the installments, the Bank makes repayments to the BUYER in installments. After paying the full amount of the product to the SELLER bank, the amount of the refund requested for the disputed parties to be in the victim status is transferred to the bearer accounts by the Bank in installments in case the installments made from the Bank POSs are paid to the PICKER's credit card. The installment amounts paid by the PURCHASER to the sale cancellation will be reflected on the card every month if the return date does not coincide with the date of departure of the card, and the installments paid by the PURCHASER before the extradition are paid by the installer receivables and current debts.

In case of the goods and services purchased by the Card, the SELLER can’t make payment to the Purchaser in cash in accordance with the contract with the Bank. The merchant, namely the SELLER, will issue an invoice via the related software in case of a refund transaction, and payment is not made in cash to the ALICI in accordance with the procedure described above, since the merchant, namely the SELLER, is obliged to pay the bank in cash or deduction. Credit card refund will be made by the Bank in accordance with the above procedure after the SELLER has paid the Bank one time only.

The PURCHASER agrees and acknowledges that he has read and accepted this procedure.

B) Withdrawal from the Door / Refund Procedure at EFT Payment Options

Return from payment by bank transfer / EFT payment option from the door Payment by the consumer should be made in the form of money order and EFT by the account specified by the consumer (the account must be the name of the person at the billing address or the name of the user)

3.4- Delivery Shape and Address

Delivery address:

Delivery Person:

Billing address:

Packaging, shipping and delivery costs are covered by the SELLER. The freight charge is ... .. -TL, and the shipment price is added to the total amount of the order. Delivery will be made at the above address of the PURCHASER by hand through the agreed shipping company. Even if the PURCHASER is not at his address at the time of delivery, he / she shall be deemed to have fulfilled our company's performance fully and completely. For this reason, the SELLER is not responsible for any damage or expense arising from the Buyer's late delivery and / or non-delivery. The SELLER is responsible for delivering the contracted product with a sound, complete, in accordance with the specifications specified in the order, and with warranty documents and manuals, if any.

3.5. Quick and Easy Shopping:

Upon approval of the order, the customer will be able to click on the "CUSTOMER" APPROVAL tab in the quick and easy shopping section on the order confirmation screen and the SMS verification activation code coming to the customer's mobile phone registered in the system will be sent to the shipping company, delivery address, payment the selection and information shall be recorded and stored under the customer profile information on their own consent. The relevant information recorded with the "CUSTOMER" INCIDENT will be kept under the profile information of the customer and in case of a "CLIENT" request, this information is removed from the customer profile when requested.


The Consumer (PURCHASER) has the right to withdraw from the contract within 14 (fourteen) days without any justification and without penalty. The right to withdraw is the day on which the contract is established in terms of service performance; contracts for goods delivery begin on the day the consumer or the third party determined by the consumer receives the goods from the delivery. However, the consumer can use the right to withdraw within the period from the establishment of the contract to the delivery of the goods. Determination of the right of withdrawal;

a) On the day of receipt of final goods by the consumer or the third party determined by the consumer,

b) On the day of receipt of the last item by the consumer or by the third person determined by the consumer.

c) Contracts on which goods are regularly delivered for a specified period shall be deemed to be the day on which the consumer or the third party determined by the consumer receives the first goods. You can cancel your notice of withdrawal through the easy return option on your personal membership page on Kozmobox.com, without expiration. The carrier Aras Cargo provided for your cancellation right and details of the return in the easy return option of your personal membership page on are explained. Sinoz.com.tr . Sinoz.com.tr .

The consumer can not use the right to withdraw in the following contracts:

a) Contracts for goods or services whose price varies depending on fluctuations in the financial market and which are not controlled by the SELLER or the supplier.

b) Commodity contracts prepared in accordance with the consumer's wishes or personal needs.

c) Contracts for the delivery of goods which can be quickly deteriorated or whose expiry date may pass.

d) After the delivery, goods such as packaging, tape, seal are opened; contracts for delivery of unsuitable goods for health and hygiene.

e) Commodities that are mixed with other products after delivery and which can not be separated by nature.

f) Contracts relating to books, digital content and computer consumables provided in the physical environment in the event that preservatives such as packaging, tape, seal are opened after the delivery of the goods.

g) Contracts for delivery of periodicals, such as newspapers and magazines, except those provided under the Subscription Agreement.

h) Contracts for accommodation, goods transport, car rental, food and beverage supply and leisure time for leisure or recreation, which must be carried out on a specific date or period.

i) Contracts relating to immediate services rendered in electronic environment or intangible goods delivered at the moment of consumption.

j) Contracts relating to services commenced with the approval of the consumer before the end of the right to withdraw.


4.1- The PURCHASER declares that he has read the preliminary information about the contractual product on website and that he has the information and gives the necessary confirmation in the electronic environment. Sinoz.com.tr .

4.2- The product shall be delivered within 30 days at the latest from the contract date. All responsibility belongs to SELLER until the delivery of the product.

4.3- The SELLER shall not be held responsible for the delivery of the contractual item to the person / organization other than the PURCHASER if the delivery person / organization does not accept delivery.

4.4- The SELLER is responsible for delivering the contracted product with a sound, complete, in accordance with the specifications specified in the order, and with warranty documents and manuals, if any.

4.5- For the delivery of the contractual product, the price of the contract must be paid in the form of payment preferred by the PURCHASER. If for any reason the product is not paid for or is canceled in bank records, the SELLER shall be deemed to be free from the obligation to deliver the product.

4.6- In case the bank or financial institution can not pay the price of the product to the SELLER for the reason that the credit card belonging to the SELLER is used unauthorized or illegally against the unauthorized persons due to the fault of the SELLER after delivery of the product, It must be sent to SELLER.

4.7- In case of defective (ruined, damaged etc.) products with defective or defective products or defective products within the scope of the guarantee, defective repair services may be sent to SELLER and the shipping expenses shall be covered by SELLER.

In order to be able to process the returns in accordance with the general procedure of Tax Procedure Law No: 4.8-385, we must return the relevant parts with the product which we have sent back to our party.


(In the case of disputes arising out of or in connection with this Agreement, the Consumer Complaints Committee or the Consumer Tribunal shall be responsible for the Consumer Complaints Duty or Consumer Tribunal where the place of residence is directly located or where the consumer transaction is made. (Monetary limits for the Consumer Arbitration Committees for the year 2017 to be disbursed by the Customs and Commerce Ministry, , the upper monetary limit for district consumer arbitration committees 2.400 Turkish Lira, the monetary limit for provincial consumer arbitration committees in provinces with metropolitan status, the upper monetary limit for provincial consumer arbitration committees between 2,400 Turkish Liras and 3,610 Turkish Liras, The monetary limit for provincial consumer arbitration committees in provinces that are not located in the metropolitan cities is determined as between 2.400 Turkish Liras and 3.610 Turkish Liras C.).

In the event of an order being placed, the PURCHASER shall be deemed to have accepted all the terms of this contract

SATICI : Sinoz Kozmetik


Tarih : 10/23/2021



TARAFLAR, işbu sözleşme süresince edindikleri bilgi/kişisel verileri kendinden beklenecek özen dahilinde ve günün koşullarına uygun surette koruyacağını, 6698 sayılı Kanundan kaynaklı yükümlülüklerini eksiksiz olarak yerine getireceğini kabul ve beyan ederler.

Sinoz Kozmetik , işbu Sözleşme kapsamında edindiği kişisel verilerin korunması ve işlenmesi ile ilgili ISO 27001 Bilgi Güvenliği Yönetim Sistemi ve 6698 sayılı Kişisel Verilerin Korunması Kanunundan (“Kanun”) kaynaklı gerekli tedbirleri alacaktır.

İşbu sözleşme gereği, Sinoz Kozmetik MÜŞTERİSİ tarafından temin edilerek Sinoz Kozmetik ile paylaşılan bilgi/verilerin hukuka uygun şekilde temin edilerek işlenmesinden, aktarılmasından veri/bilgilerin güncelliğinden Sinoz Kozmetik sorumludur.

İşbu sözleşme gereği Sinoz Kozmetik, MÜŞTERİSİ tarafından temin edilerek Sinoz Kozmetik ile paylaşılan bilgi/verilerin Sinoz Kozmetik ortak, yetkili veya çalışanları ya da bunlarla bağlantılı kişi /kişilerce 3. kişilere hukuka aykırı surette aktarılması, depolanması, yedeklenmesi, işlenmesinden Sinoz Kozmetik sorumludur.

Sinoz Kozmetik işbu sözleşme kapsamında kendisiyle paylaşılan veri/bilgileri hukuka uygun şekilde ilgili kuruluşlara ve ayrıca kanuni mercilerle paylaşabilir. Sinoz Kozmetik hizmetin işleyişi için ve amacı-fonksiyonu gereği, MÜŞTERİSİ tarafından herhangi bir surette verilen ve/veya Sinoz Kozmetik işyerlerinden otomatik ve otomatik olmayan yollarla edinilen mevcut-yeni bilgileri

( isim-soyad, satın aldıkları ürün ve diğer ürünlere ilişkin alışveriş bilgileri, zevk ve beğenileri, cep telefonu no.ları, reklam tanıtıcısı-kimliği bilgileri, mail adresleri ve lokasyonu-konumu vb.leri dahil) her türlü Kullanıcı işlemlerinin ve uygulamalarının yapılması için, Sinoz Kozmetik ve anlaşmalı Sinoz Kozmetik İşyerleri  ile iş ortakları- tedarikçilerinde Sinoz Kozmetik MÜŞTERİSİ ve Sinoz Kozmetik, MÜŞTERİ ve PERSONELİNE özel/avantajlı muhtelif ürün-hizmetlerin sağlanması, böylece Kullanıcılara Sinoz Kozmetik Kampanyaları‘nın duyuruları başta olmak üzere her türlü bilgilendirme, reklam-tanıtım, promosyon, satış, pazarlama, kredi kartı ve üyelik uygulamaları yapılması için ve yine belirtilen çerçevede ve amaçlar ile Kullanıcılar ‘a Sinoz Kozmetik üzerinden ve/veya haricen kısa mesaj (SMS), anlık bildirim, e-mail, otomatik makinelerden arama, telefonla arama, bluetooth, beacon, kablosuz ağlar vb. ile yapılacak ticari elektronik ileti ve diğer ileti gönderimleri Sinoz Kozmetik İşyerleri ile halefleri ve yurt içindeki-dışındaki

servis-hizmet sağlayıcıları nezdinde ilgili yasaların öngördüğü azami süreleri aşmamak üzere kayda alınır, temin edilir, devralınır, basılı/manyetik arşivlerde saklanır, birleştirilir, sınıflandırılır, gerekli görülen hallerde güncellenir, yeniden düzenlenir, yurt içinde ve dışına aktarılır, transfer edilir, paylaşılır, kullanılır ve yasalarda öngörülen sair suretlerle işlenir.

Sinoz Kozmetik tarafından işbu sözleşmeye konu hizmetin sunulması sırasında verilen özel olarak verilen şifre/güvenlik anahtarı, kullanıcı adı, üye kodu, gibi hizmetten faydalanmayı sağlayan her türlü, yetkisiz kişilerle paylaşılmamasından Sinoz Kozmetik öncelikle sorumludur.

Sinoz Kozmetik MÜŞTERİSİ, Sinoz Kozmetik tarafından işbu sözleşme kapsamında hizmetin sunulabilmesi bildirilen her bir kullanıcıya özel olarak verilen şifre/güvenlik anahtarı, kullanıcı adı, üye kodu, gibi her türlü verinin 6698 sayılı Kişisel verilerin Korunması Kanunu olmak üzere hukuka aykırı olarak, 3. kişilerle paylaşılmasından dolayı oluşan/oluşabilecek zararlardan Sinoz Kozmetik sorumlu tutulamaz. İşbu halde Sinoz Kozmetik’in tek yükümlülüğü verinin sistemdeki kayıtları talep edilmesi halinde resmi kurumlarla paylaşılmasından ibarettir.

TARAFLAR, işbu sözleşme kapsamında edindikleri kişisel verileri, kendilerinin bağlı ve/veya iştirak halinde olduğu yurtiçi/yurtdışında bulunan kişi/kurumlarla paylaşması halinde 6698 sayılı kanundan kaynaklı hak ve yükümlülüklerin her bir kişinin üzerinde olduğunu kabul ve beyan ederler.

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